Frequently asked questions
Everything about buying data on Datamallgh. Still stuck? Open live chat or message us on WhatsApp.
Which networks can I buy data for?+
MTN, Telecel (Vodafone) and AirtelTigo. Every bundle we sell is 5GB or larger, up to 214GB.
How do I pay?+
Pay with MTN MoMo, Telecel Cash or AirtelTigo Money to the number shown at checkout. Enter your Transaction ID and upload your receipt, then our team verifies the payment.
How long does delivery take?+
Most bundles are delivered within 5 to 15 minutes after our team verifies your payment. Busy periods can take a little longer.
Do you deliver to any Ghanaian number?+
Yes, as long as the recipient number is on the same network as the bundle you bought. Check the network carefully before paying.
Do I need an account to buy data?+
No. Buyers check out as guests — you give your name, a contact number and the recipient number. Keep the order reference to track delivery. Accounts are only for resellers.
Can I buy for someone else?+
Yes. Choose Buy for someone else at checkout, then enter their number.
What happens if my bundle fails?+
We mark the order Failed and either retry it or refund your payment. You will see the status when you track the order with your reference.
How do I become a reseller?+
Open Become a reseller and pay the one-off registration fee with Mobile Money. Once our team verifies it you get an approval code to create your account. Approved resellers see wholesale prices, buy in CSV batches and earn commissions.
Is my personal information shown publicly?+
No. Order tracking and the live purchase feed never show full phone numbers, emails or customer names.
Bundle availability, volume and validity depend on the network provider. We never ask for your Mobile Money PIN, OTP or password.